Frequently Asked Questions
Everything you need to know about bringing Griffin Furniture into your home.
What is the typical delivery timeframe for furniture orders?
Standard in-stock items typically ship within 5-7 business days. For larger pieces requiring White Glove Delivery, please allow 2-4 weeks for transit and professional assembly in your room of choice.
Do you offer a warranty on your furniture pieces?
Yes, all Griffin Furniture products come with a one-year limited manufacturer's warranty covering structural defects and craftsmanship to ensure your investment is protected.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
Can I request fabric swatches before making a purchase?
Absolutely. We understand the importance of texture and color; you can order up to five complimentary fabric swatches through our 'Swatch Request' page to help you decide.
How do I care for and maintain my new furniture?
Maintenance depends on the material. We recommend regular dusting for wood pieces and professional cleaning for upholstery. Detailed care instructions are included with every delivery.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm, allowing you to pay for your home upgrades over time.